FAQ - "LeaveHomeSafe"

A venue QR code issued for the “LeaveHomeSafe” mobile app is used for recording the date and time of visit only. It does not denote the operation status of the ... TheLatestSpecificationandDirectionsinRelationtoCateringBusinessandScheduledPremisesunderCap.599Fapplicabletotheperiodfrom12October2022to19October2022(theSpecifiedPeriod) Using“LeaveHomeSafe”inCateringPremises/ScheduledPremises:FAQs "VaccinePass"-RedCodeandAmberCode Q1： Whatarethenewfunctionsoflatest“LeaveHomeSafe”(version3.4.5)? A1： Startingfrom9August,theGovernmentfurtherenhancedVaccinePassfunctionwiththeadditionoftheRedCodeandAmberCodeintotheVaccinePasstodifferentiatepersonswithhigherriskofinfection. RedCode:Confirmedcases(withpositivetestresults).NotallowedtoenterallpremisestowhichtheVaccinePassapplies. AmberCode:InboundpersonsfromoverseasplacesorTaiwan.Notallowedtoenterpremisessubjectto"activechecking"oftheVaccinePassinthecapacityofacustomerorvisitor. Q2： Apartfromthepersonswithhigherriskofinfectionabovementioned,doordinarycitizensneedtoupdate‘LeaveHomeSafe’tothelatestversion? A2： Ordinarycitizens,evenwithoutupdatingtheLHSmobileapplicationtoitslatestversion,maycontinuetousetheoriginalversionofLHSmobileapplicationandtheVaccinePassQRcode. Q3： Istheretrackingfunctioninthelatestversionof‘LeaveHomeSafe’? A3： No.TheupdatedversionofLHSdoesnotinvolveanyregistrationprocedurenoranytrackingfunction. Q4： Whataretheresponsibilityoftheperson-in-chargeormanagerofcateringpremisesorscheduledpremisessubjectto"activechecking”oftheVaccinePass?AretheyrequiredtoconductactivecheckingforpersonsunderthecategoriesofRedCodeandAmberCode? A4： UnderVaccinePass,person-in-chargeormanagerofcateringpremisesorscheduledpremisessubjectto"activechecking”oftheVaccinePassarerequiredto use"QRCodeVerificationScanner"mobileapptoscantheVaccinePassofpeopleenteringtheirpremises; updatescannerapptoversion4.4.3orabove; ensurethattheInternetconnectionfunction(anoptionintheSettingsmenu)oftheirQRCodeVerificationScannermobiledevicesisactivated; ensurethatthedevicesareconnectedtotheInternetatalltimeswhenthepremisesisopenforbusinesstofacilitatetheuseofthelatestversionoftheQRCodeVerificationScannermobileappforcompliancewiththerelevantrequirements; prohibitcustomersorvisitorswiththeRedCodeortheAmberCodefromenteringthepremises;and refusetheadmittanceofanypersonwhodoesnotmeettheVaccinePassrequirements. Q5： AllcustomersenteringcateringpremisesandscheduledpremisessubjecttothedirectionsissuedunderCap.599Farerequiredtoscanthe“LeaveHomeSafe”venueQRcodeusingthe“LeaveHomeSafe”mobileapp(hereinafterabbreviatedas“LeaveHomeSafe”).EligiblecustomerswhoneednotscanthevenueQRcodemustregistertheirvisitinformation. Specifically,towhichpremiseswilltherelevantrequirementapply? A5： PursuanttothedirectionsissuedunderCap.599F,allcustomers/users/visitorsmustscanthe‘LeaveHomeSafe’venueQRcodeusingthe‘LeaveHomeSafe’mobileapplicationonhis/hermobilephone/othermobiledevice. Relevantrequirement appliestoallcateringpremisesandscheduledpremisessubjecttosuchdirections,includingallcateringpremisesprovidingdine-inservices,bars/pubs,bathhouses,partyrooms,clubs/nightclubs,karaokeestablishments,mahjong-tinkaupremises,cruiseships,amusementgamecentres,fitnesscentres,placesofamusement,placesofpublicentertainment,beautyparlours,massageestablishments,club-houses,sportspremises,swimmingpools,hotelsandguesthouses,eventpremises,religiouspremises,shoppingmalls,departmentstores,supermarkets,marketsandbarbershopsorhairsalons.Specifiedpersonsmayopttocomplywiththerelevantrequirementbyadoptingthealternativemeasure.Anypersonwhoentersthesepremisesarerequiredtousethe“LeaveHomeSafe”mobileapplicationandcomplywiththerelevantrequirementsunderthe“vaccinepass”. Q6： Whatisthe“alternativemeasure”? Whoarethe“specifiedpersons”? A6： Weunderstandthatsomepersonsmaynotbeabletocomplywiththerequirementofusing“LeaveHomeSafe”duetoalegitimatereason. Therefore,threetypesofspecifiedpersonsareallowedtocompleteaspecifiedformasanalternativemeasureforcomplyingwiththerequirementonusing“LeaveHomeSafe”. Specifically,thethreetypesofpersonsare: personsaged65oraboveorpersonsaged15orbelow;or personswithdisability;or otherpersonsrecognisedbytheGovernmentororganisationsauthorisedbytheGovernment[Note]aseligibleforthearrangement. Iftherelevantpremisesisequippedwiththeupdatedversionofthe‘QRCodeVerificationScanner’(version4.4.3orabove)developedbytheGovernmentandperson-in-chargeofthepremisesusesittoscantheQRcodeoftheVaccinationRecordorExemptionCertificate(asappropriate)ofcustomer(s)belongingtoanyoneofthethreecategoriesofpersonsabove,thentheperson(s)concernedwouldbedeemedtohavecompliedwiththerequirementtousethe‘LeaveHomeSafe’mobileapplicationtorecordhis/hervisiteventhoughhe/sheisunabletodoso. Inotherwords,ifthepersonsabovearetoenterotherVaccinePassscheduledpremisesnotequippedwiththe‘QRCodeVerificationScanner’(e.g.premisessubjecttopassivecheckingofVaccinePass),theystillneedtoregistertheirpersonalinformation(includingname,contactnumberanddateandtimeofthevisit)inaspecifiedformasanalternative. ThespecifiedformcanbefoundontheFEHDThematicWebpage(https://www.fehd.gov.hk/tc_chi/events/covid19/vaccine_bubble_download.html). Ifapersonregistershis/herpersonalinformationinthespecifiedformasanalternativetousing“LeaveHomeSafe”,itmeansthatthispersonisdeclaringhimself/herselftobeaspecifiedpersonreferredtoabove. Apersonwhomakesfalsedeclarationorprovidesfalseinformationisguiltyofanoffence. Ifapersonaged15orbelowisaccompaniedbyanadultwhohascompliedwiththeapplicable“LeaveHomeSafe”requirement(i.e.using“LeaveHomeSafe”orcompletingthespecifiedforminaccordancewiththerequirementsasanalternative)whenenteringcateringpremisesorscheduledpremises,thenthepersonaged15orbelowisnotrequiredtocompletethepersonalinformationregistrationform. [Note1:TherelevantorganisationsareSt.James’SettlementIntegratedServicesforStreetSleepers,theSalvationArmyIntegratedServicesforStreetSleepers,ChristianConcernForTheHomelessAssociationandtheSocietyforCommunityOrganization] [Note2:SpecifiedpersonsenteringcateringpremisesandscheduledpremisessubjecttoCap.599FarestillrequiredtocomplywiththerelevantVaccinePassrequirementsanddirections.] Q7： IsitamustforapersonwithdisabilitytopresenttheRegistrationCardforPeoplewithDisabilitiesinordertobeeligibleforcompletingthespecifiedformasanalternativetousing“LeaveHomeSafe”undertherelevantrequirement?Isapersonwithdementiaconsideredapersonwithdisability? A7： Allpersonswithdisabilities,irrespectiveofwhethertheyareholdersoftheRegistrationCardforPeoplewithDisabilities,mayadoptthealternativemeasure. Inrespectofpersonswithdementia,weunderstandthattheymayencounterdifficultiesinusingthe“LeaveHomeSafe”app. InrespectofCap.599F,personswithdementiamayadoptthealternativemeasureapplicabletopersonswithdisability. Ifpersonswithdisabilityhavedifficultiesinfillinginthespecifiedform,theymayconsiderseekingfamily'sorfriend'shelpinfillingintherelevantforminadvance,sothattheywillnotneedtofillintheformonthespotuponarrivalatthepremises. Nevertheless,theinformationonthedateandtimeofthevisitmustbeaccurateandreflecttheactualcircumstances. Q8： WhoaretheotherpersonsrecognisedbytheGovernmentororganisationsauthorisedbytheGovernmentaseligibleforthealternativearrangement? A8： Wewill,dependingontheactualcircumstances,includepersonswhodonothaveasmartphoneandhenceareunabletouse“LeaveHomeSafe”(e.g.homelesspeople)asrecognisedpersons,sothattheymaycompletethespecifiedformforadmissiontocateringpremisesorscheduledpremises. Q9： Arecustomersonlyorderingtakeawaysrequiredtoscanthe“LeaveHomeSafe”venueQRcodeofcateringpremises? A9： Ascustomersonlyorderingtakeawaysisnotallowedtotakeofftheirmasksduringtheirbriefstayatthecateringpremises,theyarenotrequiredtoscanthe“LeaveHomeSafe”venueQRcodeofthecateringpremisesorregistertheirinformation. Q10： Isitnecessaryforcustomerswhodineintheoutsideseatingaccommodationofcateringpremisestoscanits“LeaveHomeSafe”venueQRcode? A10： Approvedoutsideseatingaccommodationispartofthelicensedcateringpremises,andhencebeforeenteringoutsideseatingaccommodation,patronshavetousethe“LeaveHomeSafe”mobileapporregistertheirpersonalinformationandpresentvaccinationrecordpursuanttotherelevantrequirement.Relevantcateringpremises mustdisplayalayoutplanofsizeA3showingtheindoorseatingaccommodationandtheapprovedoutsideseatingaccommodationinaccordingtotherequirements. Q11： Forcateringpremisesandscheduledpremisesprovidingself-madeformsforcustomerswhodonotuse“LeaveHomeSafe”toregistertheirpersonalinformation,ishardcopytheonlyformatallowed? Canonlineorelectronicformsbeused? A11： CateringpremisesandscheduledpremisesmaydownloadthespecifiedformfromtheGovernment'sCOVID-19ThematicWebsiteorthe“VaccinePass”thematicwebpageoftheFoodandEnvironmentalHygieneDepartment(FEHD)orself-makeapaperorelectronicformcontainingthecontentinthatstandardformforaspecifiedpersonwhoisunabletouse“LeaveHomeSafe”toregisterhis/hername,contactnumberandthedateandtimeofthevisit. Thewrittenorelectronicrecordsmustbekeptbythepremisesfor31days,andbeproducedtolawenforcementofficerswheneverrequired. Q12： Howdoes“LeaveHomeSafe”supporttheexecutionof“VaccinePass”? A12： Tosupportthe“VaccinePass”arrangement,customers/usersmaystoretheirpersonalCOVID-19vaccinationrecord,MedicalExemptionCertificate(exemptioncertificate),andrecoveryrecordQRcodesinthisapp. Whenenteringcateringpremisesandscheduledpremises,customers/usersfirstusethe“LeaveHomeSafe”apptoscanthevenueQRcode,theQRcodesofthestoredCOVID-19vaccinationrecords,exemptioncertificates,orrecoveryrecordswillbeshownautomaticallyonthescreen. Person-in-chargeofpremisesshouldusethelatestversionofQRCodeVerificationScannermobileapp(Version4.4.3orabove)cancheckiftheQRcodeiscompliantwiththerequirement,displaysthecheckresultsandemitsrelevantsounds.IfpersonsunderAmberCodeorRedCodetrytoenterpremises,eventhecustomermaynotusethelatestversionof"LeaveHomeSafe"andtheVaccinationRecordshowsasaBlueCode,orhe/sheisholdingpapercopyofVaccinePassQRCode,theQRCodeVerificationScannermobileappcandifferentiatepersonsundercategoriesofRedCodeorAmberCode,anddisplays“EntryDenied”andplaywarningsignals.Person-in-chargeofthepremisesmustrefuseentryofcustomersorvisitorswithRedCodeorAmberCode. Detailsareavailableintherelevantdemonstrationvideoonthe''LeaveHomeSafe''thematicwebsite(www.leavehomesafe.gov.hk). Q13： Ifsomeonehasamealatarestaurantinsideashoppingmall,andhegoesshoppingorpassesthroughtheshoppingmalluponleaving,doeshe/sheneedsto"Leave"therestaurantonthe"LeaveHomeSafe"AppandscanthevenueQRcodeagainattheshoppingmallentrance? A13： UnderthedirectionsissuedunderCap.599F,“LeaveHomeSafe”appmustbeusedincateringpremisesandscheduledpremises,includingshoppingmalls.Thecustomersmustusethe“LeaveHomeSafe”apptoscanthevenueQRcodewhenhe/sheenterstheshoppingmall.Beforeenteringtherestaurant,he/sheshouldpressthe"Leave"buttontoleavetheshoppingmallandscanthecateringpremisesvenueQRcode.Whenhe/sheleavestherestaurantandre-enterstheshoppingmall,he/sheshouldpressthe"BackToPreviousVenue"button,withoutscanningthevenueQRcodeoftheshoppingmallagain.Itrecordsthevisitinghistoryofpersonswhoneedtotraveltoandfromdifferentvenuespreciselyandeasily. Q14： Willcateringpremisesorscheduledpremisesbeheldlegallyliableforfailingtocomplywiththerelevantrequirementrelatingtoensuringthatcustomershavescannedthe“LeaveHomeSafe”venueQRcodewiththeirmobilephones? A14： WheretheoperatorsofthepremisesareinbreachoftherequirementsunderCap.599FoftheLawsofHongKong,theymaybeliabletoprosecutionand,onconviction,toamaximumfineof$50,000andimprisonmentforsixmonths. Inaddition,thepremisesmust,onidentificationofnon-compliancebylawenforcementofficers,adoptcorrespondingmeasurestoreducetheriskoftransmissionforaperiodof14days,startingfromthesubsequentday.Thatis,(a)inrespectofcateringpremises,theycanprovidedine-inserviceuntil6:00p.mandnomorethantwopersonsmaybeseatedtogetheratonetable.;or(b)inrespectofscheduledpremiseswhichareonlyallowedtooperateunderthe“VaccinePass”arrangements,theymustclosefor14days. Q15： Ifcustomersuseafaked“LeaveHomeSafe”app,willboththepremisesoperatorsandthecustomersbepunished? A15： Ifcustomersuseafaked“LeaveHomeSafe”app,thenon-complianceinvolvedmayinclude: provisionoffalsestatementsbycustomers;and/or omissionofduediligencecheckbyoperatorsofpremises. For(a),customerswhofurnishfalseinformationwillbecriminallyliable. Whethertheinformationisafalsestatementwillbejudgedbythelawenforcementofficers. For(b),theexistingdirectionsunderCap.599Frequirethepremisesoperatorstoensurethatcustomershavescannedthe“LeaveHomeSafe”venueQRcodewiththe“LeaveHomeSafe”mobileappontheirmobilephonesbeforeenteringthepremises. Premisesoperatorwhocontravenestherelevantrequirementscommitsanoffenceandisliableonconvictiontoafineatlevelfiveandimprisonmentforsixmonths. UnderCap.599F,itisadefenceforapersonchargedwiththeaboveoffencetoestablishthat,atthetimeoftheallegedoffence,thepersonhadlawfulauthorityorreasonableexcuseforcontraveningtheprovisionconcernedortakenallreasonablestepstocomplywiththedirections. Theoperatorofthepremisesisresponsibleforensuringthatcustomershavescannedthe“LeaveHomesafe”venueQRcodewiththe“LeaveHomeSafe”mobileapp. Ifacustomerisfoundusingafaked“LeaveHomeSafe”app,lawenforcementofficerswill,basedonthecircumstancesofeachindividualcase,decidewhetherornottoprosecute,giveaverbalwarningtoorinitiatecriminalprosecutionagainstthepremisesoperators. Evenifacustomerisfoundusingafaked“LeaveHomeSafe”app,lawenforcementofficersgenerallywillnotinitiatecriminalprosecutionagainsttheoperatorofthepremisesprovidedthatthepremisesconcerneddoesnotcontraveneotherdirectionsunderCap.599FandthelawenforcementofficersaresatisfiedthattheoperatorofthepremiseshastakenallreasonablestepstocomplywiththerelevantrequirementsunderCap.599Finensuringthatcustomersuse“LeaveHomeSafe”. Thereisnoneedtoworryonthepartofthetradeifallreasonablypracticablemeasureshavebeentakentocomplywiththerelevantrequirements. Q16： DolawenforcementofficersoftheGovernmenthavethepowertocheckthe“LeaveHomeSafe”mobileapprecordsofcustomersofcateringpremisesandscheduledpremises? A16： Accordingtosection12(1)(e)ofCap.599FoftheLawsofHongKong,anauthorisedofficermay,forascertainingwhetheranyrequirementordirectioninrelationtocateringbusinessorscheduledpremisesissuedunderCap.599Fisbeingorhasbeencompliedwith,requireanypersontoprovidetheofficerwiththeinformationintheperson'spossessionasdeemednecessarybytheofficer. AstheauthorisedofficersreferredtounderCap.599F,theenforcementofficersoftheGovernmenthavethepowertorequirecustomersoftheabovepremisestoprovidetheir“LeaveHomeSafe”mobileapprecordsorotherrelevantwrittenorelectronicrecordsforinspectionwhenconsiderednecessary. Q17： Ifcustomersfillinthespecifiedformasanalternativetousing“LeaveHomeSafe”,aretheoperatorsofcateringpremisesandscheduledpremisesrequiredtochecktheiridentitiestoconfirmthattheyare“specifiedpersons”? A17： TheoperatorsofpremisesareobligedtotakeallreasonablestepstocomplywiththedirectionsunderCap.599F. Forexample,incaseofsuspicion,theoperatorshouldremindtherelevantpersonthatbyfillingintheformandregisteringpersonalinformationasanalternativetousing“LeaveHomeSafe”,he/sheisdeclaringhimself/herselftobeaspecifiedperson. Itisanoffenceforapersontomakefalsedeclarationorprovidefalseinformation. Q18: Anypremises,includingthoseillegalorunauthorised,mayobtainandpostthevenueQRcodeof“LeaveHomeSafe”. Inordertopreventthepublicfrommistakenlythinkingthatsuchpremisesareoperatinglegally,willtheGovernmentrevoketheir“LeaveHomeSafe”venueQRcodes? A18: Thelaunchofthe“LeaveHomeSafe”mobileappbytheGovernmentaimstoprovidemembersofthepublicwithaconvenientdigitaltoolforrecordingthedateandtimeoftheirvisitstodifferentvenues. Themobileappcanissueanexposurenotificationandfollow-upadvicetoauserinatimelymannerifhe/sheislateridentifiedtohavevisitedthesamevenuethataconfirmedpatientorapersonwhohasbeentestedpreliminarypositivevisitedataboutthesametime. Intheunfortunateeventofinfection,theuser'svisitrecordsstoredintheappcanassisttheCentreforHealthProtectioninconductingtheworkofcontacttracing. AvenueQRcodeissuedforthe“LeaveHomeSafe”mobileappisusedforrecordingthedateandtimeofvisitonly. Itdoesnotdenotetheoperationstatusofthepremises,andshouldnotberegardedasaproofoflawfulbusinessoperation. Infact,venueQRcodesareavailableatmanypremiseswithoutanybusinessoperation,suchasgovernmentofficebuildingsandpublictoilets. Toascertainwhetherthecateringpremisesarelicensed,customersshouldcheckthelicencedisplayedinaconspicuousplaceneartheentranceofthepremisesortheinformationonlicensedpremisesontheFEHDwebpage(https://www.fehd.gov.hk/english/licensing/list_licensed_premises.html). OperatorsofdifferenttypesofpremisesmayapplyforavenueQRcodebyvisitingthe“LeaveHomeSafe”thematicwebsite(https://www.leavehomesafe.gov.hk/en/)administeredbytherelevantgovernmentdepartment. Ifmembersofthepublicdetectanyirregularityonthe“LeaveHomeSafe”QRcodepostedatthepremises,theymayinformtherelevantgovernmentdepartmentbyfillinginthe“ContactUs”formonthe“LeaveHomeSafe”thematicwebsite. Theycanselect“ReportincorrectlypostedQRcode”under“TypeofEnquiry”andprovidethenameandaddressofthepremisesforfollow-upactionsbytheGovernment. Q19： Ifcustomersmakeagroupvisittocateringpremisesorscheduledpremises,arethereanyarrangementstosimplifytheproceduresforthemtouse“LeaveHomeSafe”orcompletethespecifiedformtoregistertheirpersonalinformation? A19： Iftherearespecifiedpersonsinthegroup(i.e.thosewhoareallowedtofillinaspecifiedformtoregisterpersonalinformationasanalternativetousing“LeaveHomeSafe”inaccordancewiththerequirement),thepremisesoperatorsmay,havingregardtotheoperationofthepremisesandtherelevantneeds,providecopiesofthespecifiedformsformembersofthegrouptocompleteinadvance,sothatthespecifiedpersonswillnotneedtofillintheformsonthespotuponarrivalatthepremises. Nevertheless,theinformationonthedateandtimeofthevisitmustbeaccurateandreflecttheactualcircumstances. AllmembersofthegroupmusthavecompletedthespecifiedformsorscannedthevenueQRcodeof“LeaveHomeSafe”beforeenteringthepremises. Q20： WilltheGovernmentconsiderallowingthe“specifiedpersons”tousesuchtools/documentationasOctopusCards,JoyYouCards,RegistrationCardsforPeoplewithDisabilitiesorpersonalQRcodes,etc.assimplerwaysforregisteringtheirinformationwhenenteringthepremises? A20： Contacttracingisanintegralpartofpreventionoffurtherspreadofthevirusinthecommunity. Byusingthe“LeaveHomeSafe”mobileapptorecordthevenueandtimeoftheirvisits,membersofthepubliccanfacilitatetheworkofcontacttracinginrespectofconfirmedcasesofCOVID-19conductedbytheGovernment. Therefore,thepublicisencouragedtousethe“LeaveHomeSafe”mobileapptokeeparecordoftheirvisitsasfaraspracticable. Wewillcontinuetoexplorewaystoenhancethe“LeaveHomeSafe”mobileappsoastofacilitatethoseinneedinusingtheapp. Q21： Whatistheminimumsystemrequirementforinstallingthe“LeaveHomeSafe”mobileapp? A21： Theminimumsystemrequirementforinstallingthe“LeaveHomeSafe”mobileappis: iOS12orabove; Android8orabove; HarmonyOS2.0orabove. Q22： CanIdownloadtheappinothercountries/regions? A22： The“LeaveHomeSafe”mobileappisavailablefordownloadfromGooglePlay,AppleAppStoreorHuaweiAppGalleryindifferentcountries/regions. Q23： CanIdownloadtheappifmymobilephonenumberisnotalocalone? A23： Yes. The“LeaveHomeSafe”mobileappisavailablefordownloadfromGooglePlay,AppleAppStoreorHuaweiAppGalleryindifferentcountries/regions. However,ifatelecommunicationnetworkserviceoutsideHongKongisusedandtheappisdownloadedfromtheaboveappstoresinHongKong,roamingfeemaybechargeableundercertaincircumstances,forinstance,whenusingroamingserviceinsteadoflocalWi-Fiservicesfordownloadingtheapp. Q24： HowcanIobtainandusethe“LeaveHomeSafe”mobileappifIdonothaveaccesstolocaltelecommunicationnetworkservices? A24： Membersofthepubliccandownloadthe“LeaveHomeSafe”mobileappandreceiveexposurenotificationviafreeWi-Fiservices.NeitherlocaltelecommunicationnetworkservicenorWi-Fiserviceisrequiredforscanninga“LeaveHomeSafe”venueQRcode.