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Social media analytics: a survey of techniques, tools and ...

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It presents a comprehensive review of software tools for social networking media, wikis, really simple syndication feeds, blogs, newsgroups, chat and news feeds ... UCLDiscovery UCLhome» LibraryServices» Electronicresources» UCLDiscovery Enteryoursearchterms Advanced search Browseby: Department | Year UCLTheses | Latest Deposityourresearch OpenAccess About UCLDiscovery UCLDiscoveryPlus REFandopenaccess UCLPress UCLe-thesesguidelines Statistics FAQs Noticesandpolicies Contactus Bookmark&Share Socialmediaanalytics:asurveyoftechniques,toolsandplatforms Batrinca,B; Treleaven,PC; (2015) Socialmediaanalytics:asurveyoftechniques,toolsandplatforms. AI&SOCIETY ,30 (1) 89-116. 10.1007/s00146-014-0549-4. Preview PDF art%3A10.1007%2Fs00146-014-0549-4.pdf AvailableunderLicense:Seetheattachedlicencefile. Download(5MB) Abstract Thispaperiswrittenfor(socialscience)researchersseekingtoanalyzethewealthofsocialmedianowavailable.Itpresentsacomprehensivereviewofsoftwaretoolsforsocialnetworkingmedia,wikis,reallysimplesyndicationfeeds,blogs,newsgroups,chatandnewsfeeds.Forcompleteness,italsoincludesintroductionstosocialmediascraping,storage,datacleaningandsentimentanalysis.Althoughprincipallyareview,thepaperalsoprovidesamethodologyandacritiqueofsocialmediatools.Analyzingsocialmedia,inparticularTwitterfeedsforsentimentanalysis,hasbecomeamajorresearchandbusinessactivityduetotheavailabilityofweb-basedapplicationprogramminginterfaces(APIs)providedbyTwitter,FacebookandNewsservices.Thishasledtoan‘explosion’ofdataservices,softwaretoolsforscrapingandanalysisandsocialmediaanalyticsplatforms.Itisalsoaresearchareaundergoingrapidchangeandevolutionduetocommercialpressuresandthepotentialforusingsocialmediadataforcomputational(socialscience)research.Usingasimpletaxonomy,thispaperprovidesareviewofleadingsoftwaretoolsandhowtousethemtoscrape,cleanseandanalyzethespectrumofsocialmedia.Inaddition,itdiscussedtherequirementofanexperimentalcomputationalenvironmentforsocialmediaresearchandpresentsasanillustrationthesystemarchitectureofasocialmedia(analytics)platformbuiltbyUniversityCollegeLondon.Theprincipalcontributionofthispaperistoprovideanoverview(includingcodefragments)forscientistsseekingtoutilizesocialmediascrapingandanalyticseitherintheirresearchorbusiness.Thedataretrievaltechniquesthatarepresentedinthispaperarevalidatthetimeofwritingthispaper(June2014),buttheyaresubjecttochangesincesocialmediadatascrapingAPIsarerapidlychanging. Type: Article Title: Socialmediaanalytics:asurveyoftechniques,toolsandplatforms Openaccessstatus: AnopenaccessversionisavailablefromUCLDiscovery DOI: 10.1007/s00146-014-0549-4 Publisherversion: http://dx.doi.org/10.1007/s00146-014-0549-4 Language: English Additionalinformation: OpenAccessThisarticleisdistributedunderthetermsofthe CreativeCommonsAttributionLicensewhichpermitsanyuse,distribution, andreproductioninanymedium,providedtheoriginal author(s)andthesourcearecredited. UCLclassification: UCLUCL>ProvostandViceProvostOffices>UCLBEAMSUCL>ProvostandViceProvostOffices>UCLBEAMS>FacultyofEngineeringScienceUCL>ProvostandViceProvostOffices>UCLBEAMS>FacultyofEngineeringScience>DeptofComputerScience URI: https://discovery.ucl.ac.uk/id/eprint/1468728 Downloadssincedeposit1,840DownloadsDownloadactivity-lastmonth ExportasXMLCSVJSON Downloadactivity-last12months ExportasCSVXMLJSON Downloadsbycountry-last12months ExportasXMLCSVJSON ArchiveStaffOnly ViewItem Disclaimer FreedomofInformation Accessibility Privacy AdvancedSearch ContactUs UniversityCollegeLondon,GowerStreet,London,WC1E6BT Tel:+44(0)2076792000 ©UCL1999–

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