How to Appeal a Disabled Facebook Ad Account

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The first method is to use Facebook Support Chat / Email. The second method is to use the Request Review of Restricted Ad Account form. ToneDenKnowledgeSearch…Welcome👋WhatiOS14MeansforToneDenAdvertisersFacebookOverspendBugRefundInstructionsCustomDomainTroubleshooting&FAQWhat'sNewinToneDen🔥JoinAcademy🎓OpenToneDen🚀AccountSetupCreatinganAccountPricingBilling&SubscriptionFAQsMarketingGuidesEventMarketingMusicMarketingGrowthToolsPre-Save&SmartLinkTroubleshooting&FAQsSmartLinksSocialUnlocksContestsHowtoSetUpLassoAdvertisingPlatformAdvertisingFundamentalsFacebookAdvertisingGettingStartedwithFacebookAdsonToneDenHowtoMakeaFacebookAdCampaignwithToneDenFacebookAdsTroubleshooting&FAQsHowtoAppealaDisapprovedFacebook(orInstagram)AdHowtoAppealaDisabledFacebookAdAccountHowLongDoesItTakeforMyAdCampaigntoGoLive?Last-MinuteCampaignPerformanceTipsHowtoIncreaseAdCreativePerformanceHowtoChangeYourAttributionWindowHowDoITestMyMessengerAds?HowtoDeactivateaniteminyourProductCatalogOverlappingLocationsCan'tBeUsedHowToPreviewAudioInAVideoAdConnecttoBusinessManagertoCreateThisAudiencePaymentMethodMissing,UnsettledAccount,orSpendLimitReachedHowtoDisableGoogleChrome'sHeavyAdsPreviewFeatureGoogleAdvertisingFacebookAdAccountFAQsCampaignCreationTroubleshooting&FAQPlaybooksWhatisaPlaybook?EventMarketingPlaybooksGrowthSuiteAdd-OnGrowthSuiteFAQsandTroubleshootingGrowthSuiteBestPracticesSpotifyGrowthPlaybookInstagramGrowthPlaybookYouTubeGrowthPlaybookTikTokGrowthPlaybookPrivacyWhyDoesToneDenAskforSoManySpotifyandYouTubePermissions?GDPR&PrivacyPoweredByGitBookHowtoAppealaDisabledFacebookAdAccountThisisastep-by-stepguideonhowtoappealaFacebookDisabledAdAccountIfyouradaccounthasbeendisabled,wehaveafewstepsyoucanfollowtogetyouradaccountupandrunningagain!🙆‍♂️CommonReasonsforWhyAnAdAccountisDisabledAdAccountsaredisabledbyFacebook&Instagramforoneoftwocommonreasons.ThefirstreasonisthatFacebookmadeamistakeandincorrectlydisabledyouradaccount.🤦‍♂️Facebookisoverlyprecautiousonflaggingadaccountsthatmayviolatetheiradvertisingpolicies.Theyuseacombinationofalgorithmsandhumanstodetermineifanadaccountisviolatingtheirpolicy.Itispossiblethatyouradaccounthasbeenmistakenlydisabled.Ifyoubelievethatisthecase,youcanappealthataddisapprovalprocess.Thesecondreasonisthattheaddoesn'tfollowFacebook'sAdvertisingPolicies.Facebook'sAdvertisingPoliciesapplytoanad'scontent,audience,andthedestinationitlinksto.Pleasereviewtheadpolicies,yourads,andyourwebsitetoensurethattheydonotviolateanyterms.We'veincludedcommonviolationsofFacebook'sAdvertisingPoliciesatthebottomofthisarticle.HowtoAppealaDisabledFacebookAdAccountTherearetwomethodsthatyoucanusetoappealyourdisabledadaccount.ThefirstmethodistouseFacebookSupportChat/Email.ThesecondmethodistousetheRequestReviewofRestrictedAdAccountform.YoucanviewavideoguideofhowtoappealadisabledFacebookAdAccounthere:AvideoguideonhowtoappealadisabledFacebookAdAccount.Method1:UseFacebookSupportChat/EmailThefirstmethodistouseFacebookSupportChat/Email.Facebookchatsupportisgreat.Asistheiremailsupport.Thekeytousingthesechannelsistobepoliteandfilloutyourrequestaccurately.Step1:VisittheBusinessHelpCenter​Facebook'sBusinessHelpCenterStep2:Clickon"Chat"orEmailnextto"ContactOurSupportTeam"IfyouscrolltothebottomofthepageyouwillfindabuttonyoucanusetocontacttheFacebookteam.PresstheChatorEmailintheBusinessHelpCenterTheChatformandEmailcontactformhaveaslightlydifferentUI,howevertheinformationtheyaskforisthesame.Chatistypicallyfastest,butemailisjustaseffective.Step3:FilloutyourcontactinformationFilloutyourname,email,andphonenumber.Step4:EnteryourAdAccountIDandFacebookPageThenenteryourAdAccountIDandFacebookPageintotheform.EnteryourFacebookAdAccountIDandselectyourFacebookPageYoucanfindyourAdAccountIDbyvisitingtheFacebookAdsManagerinterfaceorinsidetheToneDenFacebookAdvertisingPlatform.TheAdAccountIDwillbefeaturedinthetopleftcornerorintheURLafter"campaigns?act=".YourAdAccountIDwillalsobefeaturedintheSelectAccountsstepofanyadcampaigncreationprocessinToneDen.TheAdAccountIDwillbefeaturedinthe"SelectAccounts"stepofanyadcampaigncreationprocess.PleaseremembertoincludetheAdAccountIDthatyoucreatedtheFacebookAdcampaignwiththatcontainsthedisapprovedad.AlsoremembertoselecttheFacebookPagethatyoucreatedtheFacebookAdcampaignwiththatcontainsthedisapprovedad.Step5:Choose"Adaccount-levelissues"and"Myadaccountwasdisabled"Select"Adaccount-levelissues"and"Myadaccountwasdisabled"intheadappealform.Step6:EntertheSubjectTitleandDescriptionofYourAppealPleaseusethefollowingSubjectTitle:Pleasereviewmyaccount.ThencopyandpastethebelowmessageintotheDescription:Hithere,Ibelieveyouralgorithmmistakenlydisabledmyadaccount.MyadaccountdoesnotviolateanyFacebookTOS.Pleasehaveahumanreviewtheadaccountandapproveassoonaspossible.Iappreciateyourhelp!Thanks.EnteryourSubjectTitleandapolite&informativeDescriptionintotheFacebookAdAppealform.Bepoliteandinformative.Facebookemployeesarepeopletoo.Step7:BeginChatorRequestSupportPresstheStartChatorcontactbuttonatthebottomoftheform.Method2:UsetheRequestReviewofRestrictedAdAccountform.ThesecondmethodistousetheRequestReviewofRestrictedAdAccountform.TheRequestReviewofRestrictedAdAccountformStep1:SelectAdAccount,"AnotherReason",andStateyourAppealSelectYesintheIsthisyouraccount?step.ThenselectyouradaccountintheSelectAdAccountdropdown.SelectAnotherreason:intheWhyareyourequestingareview?sectiontostateyourappeal.Werecommendusingthefollowinglanguage:Ibelieveyouralgorithmmistakenlydisabledmyadaccount.MyadaccountdoesnoteviolateanyFacebookTOS.Pleasehaveahumanreview.ThxAnexampleofacompletedRequestReviewofRestrictedAdAccountform.Step2:PressSendFacebook’sappealprocesscantakeanywherefrom5minutesto2days.Oncetheadaccountisenabled,nofurtheractionisrequired.Yourcampaignwillbegindeliveringimmediatelyuponyourscheduledstartdate.PreviousHowtoAppealaDisapprovedFacebook(orInstagram)AdNextHowLongDoesItTakeforMyAdCampaigntoGoLive?Lastmodified1yragoCopylinkOnthispageCommonReasonsforWhyAnAdAccountisDisabledHowtoAppealaDisabledFacebookAdAccountMethod1:UseFacebookSupportChat/EmailStep1:VisittheBusinessHelpCenterStep2:Clickon"Chat"orEmailnextto"ContactOurSupportTeam"Step3:FilloutyourcontactinformationStep4:EnteryourAdAccountIDandFacebookPageStep5:Choose"Adaccount-levelissues"and"Myadaccountwasdisabled"Step6:EntertheSubjectTitleandDescriptionofYourAppealStep7:BeginChatorRequestSupportMethod2:UsetheRequestReviewofRestrictedAdAccountform.Step1:SelectAdAccount,"AnotherReason",andStateyourAppealStep2:PressSend



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